A Narrative Practices Organizational Mindset

When a Narrative Practices Mindset
Becomes Culture: Language in Everyday Organizational Life

This insight emerged from the doctoral research of Founder Lillian Moya, whose PhD work explored the narrative practices of the Apni Shala Foundation, an education-based organization in Mumbai, India. Through qualitative analysis, the research found that narrative practices were not limited to formal programs or interventions; instead, they became embedded in everyday communication among staff, educators, leadership, and the broader community. Over time, the language of narrative practice—centered on reflection, strengths, and shared stories—began to shape the organization’s culture, influencing how individuals understood challenges, supported one another, and engaged with the community around them.